Privacy Policy

We collect information you provide directly to us when you create an account, complete a profile, post a gig, submit a job application, or communicate with other users. This includes:

• Full name, email address, and phone number
• Profile information (skills, education, work history)
• Payment and banking details for wallet transactions
• Communications between buyers and sellers
• Usage data and platform activity logs

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage escrow payments
• Match freelancers with relevant job opportunities
• Send notifications about orders, messages, and platform updates
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We do not sell your personal information. We share information only in the following circumstances:

• With other users: Your public profile, gig listings, and reviews are visible to other platform users
• Service providers: We use third-party services for payment processing (JazzCash, Easypaisa), hosting, and analytics
• Legal compliance: When required by law or to protect our rights

Financial transactions on Gigligo are processed through our secure escrow system. We store wallet balances, transaction histories, and commission records. We do not store full credit/debit card numbers on our servers — payment processing is handled by our certified payment partners.

We implement industry-standard security measures including encryption, secure authentication (JWT), and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account
• Opt out of marketing communications

If you have questions about this Privacy Policy, contact us at giglido.com@gmail.com.